Shipping & Returns

Thank you so much for being here, and for supporting The Goodness Plans — a small, heartfelt shop based in New Mexico.

Most of our items are handmade from scratch, crafted with care and intention. Because of this, slight variations in size, cut, or finish may naturally occur. We believe these little imperfections are part of what make each piece special.

We kindly ask that you place an order only if you’re comfortable embracing the handmade nature of our products.

If anything feels off with your order, please don’t hesitate to reach out — we’re always happy to help, and we truly want you to love what you receive.

 

✿ Cancellations

As each item is made just for you, we’re unable to accept cancellations once an order has been placed.

Please double-check your order before checking out. Thank you so much for your understanding.

 

✿ Shipping & Tracking

We offer international shipping on most items in our shop. Availability and shipping options for your country will be shown at checkout.

Processing times may vary depending on order volume. The most up-to-date turnaround time is always listed on our homepage.

Once shipped, domestic orders typically arrive within 3–5 business days. International delivery may take anywhere from 1–4 weeks, depending on your location and customs processing.

Please note that we’re unable to control any delays once your package has been handed off to USPS. We are not responsible for lost, stolen, or delayed packages after they have been scanned at the Post Office.

Please ensure your shipping address is accurate. Incomplete or incorrect addresses may result in delays or returned packages.

For any concerns, feel free to email us at hello@thegoodnessplans.com.

 

✿ Customs & Import Taxes

For many destinations, duties and taxes are collected at checkout using a Delivered Duty Paid (DDP) service, which means all fees are prepaid when eligible — helping you avoid surprise charges at delivery. If applicable, these charges will be clearly shown before you complete your order.

International customers are responsible for any customs duties or import taxes that may apply, as these vary by country. Please ensure your shipping information is accurate, as delays caused by customs or incomplete details are beyond our control.

 

✿ Returns

At this time, we do not accept returns or exchanges. All orders are final.

Each item is made with care, and we hope you love what you receive. If you’re unsure about anything before placing an order, please don’t hesitate to reach out — we’re happy to answer any questions you may have.

 

Thank you again for being part of The Goodness Plans.
We’re so grateful for your support and understanding. :)